Veritext Scheduled System Maintenance
Friday, September 4 at 11:30 p.m. ET through Sunday, September 6 at 3:00 p.m. ET
During this scheduled maintenance period, Client and Partner systems and online services will be unavailable, including MyVeritext, Exhibit Share, Vault, Easy Pay, Veritext Partner Portal, Veritext Capture Console, and Veritext Transcription Console. Please note that client systems will also be unavailable during this period, including access to transcripts, exhibits, permalinks, and other records.
Client Impact
During this scheduled maintenance period, client systems and online services will be unavailable, including MyVeritext, Exhibit Share, Vault, and Easy Pay. Please note that all access will be unavailable during this period, including access to transcripts, exhibits, permalinks, and other records.
Please plan ahead for the maintenance period:
- Platform access will also be unavailable both internally and externally during this period, including access to transcripts, exhibits, permalinks, and other records.
- Download any transcripts, exhibits, audio and video files, or other records you may need before maintenance begins.
- Permalinks included in confirmation or document deliver emails will not work during this maintenance period.
- No jobs or proceedings are scheduled during the maintenance window.
- Veritext email, phone system and Zoom services will remain available during the maintenance period, so you can continue to reach your local team for assistance.
Partner Impact
During this scheduled maintenance period, Partner systems and online services will be unavailable, including the Veritext Partner Portal, Veritext Capture Console, and Veritext Transcription Console. Please note that access will also be unavailable to client systems during this period, including access to transcripts, exhibits, permalinks, and other records.
Please plan ahead for the maintenance period:
- Download any transcripts, exhibits, audio and video files, or other records you may need before maintenance begins
- Save or print the job details for any assignments scheduled for Monday, September 7th and Tuesday, September 8th to ensure you have the information you need.
- No jobs or proceedings will be scheduled during the maintenance window.
- Veritext email, phone system, and Zoom services will remain available during the maintenance period, so you can continue to reach our team if you need assistance.
- If you need to submit materials during the maintenance period or have any questions, please contact your local team for assistance.
Veritext email, phone system and Zoom services will remain available during the maintenance period, so you can continue to reach your local team for assistance. We appreciate your patience and cooperation as we complete these important system updates and improvements.
Thank you,
The Veritext Team
