A Day in the Life:
Understanding Your Support Team
REGISTER NOW!
A Day in the Life: Understanding Your Support Team
April 28, 2026 @ 4:00PM Pacific | 7:00PM Eastern
90-Minutes | NCRA, AAERT & NVRA credit is pending for this webinar
Behind every successful proceeding is a coordinated network of professionals, calendar teams, client services, and support staff, working to manage logistics, scheduling, and client communication.
Participants will join a panel of Veritext Partner Engagement team members who will share real-world insights into managing complex calendars, handling last-minute changes, and balancing the needs of multiple stakeholders. Attendees will leave with a better understanding of how the process functions from scheduling to delivery, what challenges staff navigate daily, and practical ways to improve communication and teamwork across all roles.
By the end of this session, participants will be able to:
- Describe how the combined efforts of reporters, scheduling teams, client services, and other operational roles work together to support a smooth and reliable reporting workflow, reinforcing that protecting the record is a shared responsibility.
- Explain how effective collaboration and coordination among agency teams contribute to timely, accurate, and ethically sound proceedings, and why strong working relationships enhance overall service to clients.
- Identify opportunities to strengthen communication and rapport with agency personnel, recognizing how trust, professionalism, and clarity reduce errors and improve procedural consistency.
- Recognize how mutual respect and understanding across departments create a more cohesive professional environment, ultimately supporting the reputation and sustainability of the reporting profession.
REGISTER FOR THIS CEU WEBINAR
April 28, 2026
4:00PM Pacific | 7:00PM Eastern
90-Minutes
0.15 CEUs are pending for this webinar
– NCRA, AAERT & NVRA –
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