Tips for Real-Time Court Reporters Writing to Case Notebook
By Rosalie Kramm, CSR, RPR, CRR
Principal, Kramm Court Reporters, A Veritext Company, San Diego, CA
Attorneys using the Thomson Reuters product CaseNotebook to organize, manage, and share key case documents might request at their next deposition or trial to have a realtime court reporter write directly to their CaseNotebook on the attorney’s laptop/iPad. CaseNotebook has built-in LiveNote realtime and stream capabilities. (Thomson Reuters bought LiveNote.)
I contacted tech support to ask if their realtime experts had any advice to give to court reporters that might have an assignment to work with an attorney needing a CaseNotebook reporter.
CaseNotebook tips for court reporters:
Court reporter needs to download LiveNote Stream Manager onto their realtime laptop. The software is free. I have the software residing on my laptop ready to go. I am not waiting for an assignment.
Run the local stream option if you are onsite with attorney(s).
Use global stream if streaming to attorneys offsite. (If you need to schedule a global stream, it must be done 24 hours in advance of the deposition through LiveNote Central website.)
Reporters typically use wireless dongles or a network connection to connect with attorney.
Reporters can use a virtual port if the CAT software and LiveNote Stream Manager are installed on the same computer and you are not using a serial connection at the deposition, e.g., you are not connected to a computer with Case Notebook via a serial port. In some cases, even if the Case Notebook computer is in the same room, you may find it easier to connect via LiveNote Stream instead of using a serial connection.
The most common problem when connecting is if the court reporter is connecting to a law firm’s wi-fi as a guest, and the attorney is connecting directly to the firm’s network (not as a guest). The attorney cannot toggle out of the realtime stream. It is suggested that the reporter contact the law firm’s IT person to be able to gain access to the firm’s internal network before the day of the deposition.
I highly recommend that reporters download the free software and call support to run a test. 800-290-9378, Extension 4. Once the LiveStream settings are compatible with your CAT software, they are set as a default and you will be ready to write to CaseNotebook.
ABOUT ROSALIE KRAMM
Rosalie Kramm began her career as a court reporter and owner/operator of Kramm Court Reporting in San Diego, California over 30 years ago, before joining Veritext Legal Solutions, the national leader in deposition services. She sat on the Court Reporters Board of California with the Department of Consumer Affairs from 2013 through 2018, and has served as president of the Deposition Reporters Association of California, Society for the Technological Advancement of Reporting, and General Reporters Association of San Diego. Kramm is a Certified Court Reporter in California and holds the national license of Certified Realtime Reporter. She also is a certified LiveNote trainer and frequent presenter for advanced workshops on the use of interactive real-time software, including Realtime with LiveNote, Summation and Bridge. She also serves on the board of the San Diego Volunteer Lawyer Program.