• Schedule a Deposition
  • Download Transcripts & Exhibits
  • Access Records & Subpoenas
  • Filing Date Calculator
  • Pay by Credit Card
  • Partner Portal & Community
  • Visit Veritext Canada
Veritext
  • About Us
    • Executive Team
    • News
    • Careers
    • Awards & Recognitions
    • Industry Advocacy
    • Sustainability & Veritext Cares
  • Services
    • Court Reporting
    • Legal Video Technology
    • Remote Proceedings
    • Exhibit Solutions
      • Exhibit Share
      • Exhibit Capture
      • Advanced Case Exhibits (ACE)
    • Deposition Summaries
    • Dispute Resolution
    • Process Service
    • CLE – Education
    • Privacy & Data Security
  • Solutions
    • For Law Firms
    • For Corporations
    • For Government
    • For Complex Cases
      • For Arbitrations
      • For Bankruptcy
    • For Independent Contractors
  • Repositories
    • MyVeritext
    • Bankruptcy Transcript Orders
    • Construction Defect
    • Veritext Vault
    • Records Retrieval
  • Contact Us
    • Find a Location
    • Selling Your Business
    • Request Information
    • Veritext Blog
  • Click to open the search input field Click to open the search input field Search
  • Menu Menu

Access MyVeritext Client Portal

Legalweek Takeaways – Part 1

Recently, Tony Donofrio, chief technology officer at Veritext, spent some time at Legalweek, the legal industry’s largest conference and exhibition. This conference brings thousands of legal professionals together to network, learn about new and existing technology and tools available in the market and attend thought-leading sessions on key topics facing the industry.

Tony has worked in information technology for more than 25 years and focuses his energy on ensuring that Veritext clients and staff have reliable, easy-to-use and secure tools. Here are some of his takeaways from the sessions he attended at Legalweek.

What Do Artificial Intelligence, Attorneys and Pizza Hut Have in Common?

By Tony Donofrio

Sitting in on a seminar in the Operations track at Legalweek, I came away with this odd question after a great talk with folks ranging from Google’s language AI team, a large firm legal ops leader and a large legal data and analytics provider.

The question stemmed from a metaphor around internet commerce, where we progressed through various stages of development:

  • Commerce – e.g., the simple and somewhat “cheesy” but effective Pizza Hut online web ordering page circa 1996
  • Aggregation – e.g., Amazon expanding from books to all manner of goods as a marketing and commerce platform
  • Nudge – e.g., Netflix – and every other commerce and online media player today – suggesting, or nudging, opportunities to purchase
  • Push –  everyone today presenting you with exactly what you are looking for via website inserts, social media posts, emails and every other channel all the time

My big takeaway? Law firms are hungry to get to the promise of an AI-driven push world, where e-discovery and document management put the right stuff under the right eyeballs at the right time and in the right context. At the moment though, we are stalled in the aggregation phase, where collections of data are all easily available, searchable and retrievable, but context and relevance-matching are just starting to get to the nudge phase. The opportunity is immense here: Think about being the Netflix or Amazon of legal information management. Think about being a firm that gets even halfway there by applying and integrating existing tools. The stakes are enormous, and the outcomes are pretty cool!

From Making a Wage to Delivering Value – An Epic Journey Underway

By Tony Donofrio

Sitting in on a Legal Operations seminar at Legalweek, my attention was caught by something that’s arguably an impossible dream given the commercial norms of the legal profession, but for the first time struck me as a journey already underway.

The classic phrase was “pay for results vs. pay for hours.”

The encouraging part was that I heard substantive examples of process and commercial changes some firms have made to move on from talking about this concept toward making it a reality.

They discussed analyzing and pricing services based on estimates of costs of the components anticipated to deliver an outcome, such as cost per deposition, cost per document reviewed, etc.

My takeaway?

  1. Advanced analytics around the effort and external costs of managing types and complexity levels of cases will enable value-driven pricing vs. fee-for-hours and cost-plus on external services.
  2. Service providers to law firms will need to follow suit – the more value a provider can drive to the firm, the stickier they will be for the firm.
  3. This will all serve to de-commoditize services to legal firms; for example …
    1. Can a court reporting firm set up a deposition as a secure web conference to avoid travel expenses without any additional effort by the firm?
    2. Can a court reporting firm provide one-touch electronic exhibit sharing across multiple locations to completely eliminate the cost and effort to scan/copy/ship/courier reams and boxes of paper?

I’m optimistically looking forward to value – and not one-dimensional pricing – really mattering again.

Read Part Two Now

VERITEXT BLOG
May 29, 2025

Veritext Legal Solutions Launches Smart Summaries on Demand

May 28, 2025

Veritext Legal Solutions Achieves First Place Wins and Hall of Fame Recognition in Multiple Categories in the 2025 Best of Daily Report Survey

Pride 2025
May 26, 2025

Veritext Celebrates Pride Month 2025

April 29, 2025

Veritext’s Mike Murray Featured on Legalweek 2025 Mixtape: Day One – Reinventing Professional Services

April 7, 2025

Veritext Legal Solutions Pioneers Sustainability in the Legal Services Industry

March 18, 2025

Veritext Legal Solutions Introduces AI-Generated Smart Summaries for Arbitrations, Hearings and Court Trials

March 11, 2025

Veritext Legal Solutions Sweeps First Place across Multiple Categories in the 2025 Best of National Law Journal Awards

View All

RESOURCES

MyVeritext
Careers at Veritext
CLE Webinars
Veritext Court Reporting Scholarship
Policies, Terms & Conditions

NAVIGATION

  • Home
  • About Us
  • Services
  • Blog

Scheduling

Schedule a Deposition
Download Transcripts & Exhibits
Records & Subpoenas
Pay By Credit Card
Partner Portal & Community
Schedule Deposition

Contact Information

Find a Location
Contact Us Online

       
© Copyright 2025, Veritext, LLC
Link to: Court Reporters Share Their #WritingWayBackWhen Stories Link to: Court Reporters Share Their #WritingWayBackWhen Stories Court Reporters Share Their #WritingWayBackWhen Stories Link to: Veritext Legal Solutions Takes Top Honors in the National Law Journal Best of Survey Link to: Veritext Legal Solutions Takes Top Honors in the National Law Journal Best of Survey Veritext Legal Solutions Takes Top Honors in the National Law Journal Best of...
Scroll to top