Elizabeth Pilbrow, Digital Reporter
Elizabeth is located in Toronto and has worked with Veritext since 2020. For this interview, Leanne Kowalyk, RCR, Director of Client Services & Scheduling, Veritext-British Columbia, asks Elizabeth a few questions about her career and working with Veritext.
I have always been someone who loves to be busy, especially at work. I never want to feel bored or feel that my work has become routine. When I originally applied to become a Digital Court Reporter, I loved the idea that my job would be different everyday; that I would never be bored. You are completely engaged in every job that comes your way, which leaves very little time for an idle mind. I also loved that I had the ability to be an independent contractor. While jobs as an employee have their perks, at this point in my life, I loved the idea of being my own boss, and setting and maintaining my own schedule.
Thus far, I look forward to work every day, as you never know what kind of case you will be assigned to, or the people you will meet. It has helped to improve my interpersonal skills, working with so many different personalities, and my typing skills have never been better!
Of the values listed above, professionalism resonates most strongly with me. I am a huge fan of giving our clients the best possible experience when it comes to not only Veritext, but also court reporters in general. Veritext has helped me to hone my professionalism skills to the point that I feel comfortable saying that the lawyers I work with daily will get the most professional experience possible.
The best piece of advice I was given was not to bring the cases home with me at the end of the day. It can be hard, admittedly, at times, to remember that you aren’t personally involved in the cases you are working, especially when you feel compassion for the parties involved. Remembering not to bring the cases home and let it affect me later has been an excellent piece of advice, one I try to remember at the end of every day.
My favourite way to recharge is to go for a walk, listen to classical music, or go for a nice, long kayak. Getting out in nature helps me reset my mind so I am ready for the next job. It helps me eliminate any stress I have collected from my case that day, and to start fresh tomorrow.