Think All Court Reporting Firms Are Created Equal? Think Again

All court reporting firms will claim to have the best customer service, but only Veritext can prove it. In a comprehensive study conducted by the renowned Boston Consulting Group, Veritext earned the highest Net Promoter Score (NPS) in the court reporting industry. Its NPS was on par with companies like Apple, Amazon, and Barnes & Noble, and double that of any other competitor. A recent Customer Satisfaction Survey showed that 98% of clients would recommend Veritext to a colleague.

A court reporting firm is only as good as its reporters, and Veritext employs the best of the best. Talented court reporters come to Veritext because we pay them well and on time, and we value their skill. As a result, we have one of the largest and most qualified court reporter networks in the country. We vet our reporters to ensure that they have a minimum of 3-5 years’ experience, have achieved additional certifications, and are familiar with the most up-to date technology.

Our presence may be national, but our roots are local. When you work with Veritext, you get an actual brick-and-mortar local office that will give you tenured local staff, quick answers, expedient service, and a partner that knows the ins and outs of your city.

Veritext doesn’t just claim to offer nationwide service, we vet and qualify reporters and videographers in all major U.S. markets. We also offer access to well-equipped conference rooms in over 50 locations. Regardless of where your deposition is held, we produce our transcripts according to the same high standards of quality and accuracy.

Data breaches are a serious threat for law firms – one in four firms will experience a breach this year, mostly from third-party suppliers. Your choice of court reporting firm matters. Veritext has invested more than $2 million to create the most secure data environment in the court reporting industry. We are proud to be HIPAA, PII, and SSAE-16 compliant, and your transcripts and exhibit will always be delivered via secure links and encrypted emails. Our data security measures are on par with Fortune 500 companies, meaning you can rest easy knowing that your sensitive information is secure.

Veritext’s sophisticated suite of technologies is constantly evolving to meet client needs and help legal professionals improve the way they practice law. Our products help you save time and money, while working more efficiently and more effectively. Since our founding in 1997, we’ve led the industry in offering innovative solutions – today’s top-notch offerings include MyVeritext, Veritext Virtual, ACE, Exhibit Share, and Exhibit Capture, designed to guide you from depositions all the way through to trial.