• DID SOMEONE SAY EXPEDITE?

    It’s Electronic Deliverables Week!
    (October 26th-30th)

VIEW THIS WEEK’S LEARNING ACTIVITIES BELOW!

MONDAY

TUESDAY

WEDNESDAY

THURSDAY

FRIDAY

MONDAY | OCTOBER 19, 2020

READ & REVIEW RESOURCES

  • ACTIVITY:

    READ RESOURCES:
    Read carefully through all the Veritext Virtual, Answers to Common Objections and FAQs noting key points.

  • RESPONSE:

    SHARE A SUCCESS OR SOMETHING YOU LEARNED:
    (Pick one to respond to below):
    1) Share about a success you’ve had in overcoming a client’s objection to using Veritext Virtual? What was the objection? What did you say? How did it go? OR
    2) Share which information was new or stood out to you today from the resources provided and why.

TUESDAY | OCTOBER 20, 2020

  WATCH VIDEO 

  • ACTIVITY:

    WATCH THE VIDEO:
    Watch the Video Vignette example of how to answer an objection!

  • RESPONSE:

    SHARE FEEDBACK:
    What was a helpful tip from the video that you can apply to future client interactions? Or, what key point stood out that you will remember for the future?

WEDNESDAY | OCTOBER 21, 2020

  SECRET CALLER   

  • ACTIVITY:

    CONDUCT SECRET CALL: You’ve been assigned a partner via your morning email. Select any question you want from the Answers to Common Objections document. Call your assigned partner and pretend to be a client. Discuss the answer with your partner and provide helpful feedback.

  • RESPONSE:

    SUBMIT YOUR PEER REVIEW: Tell us about your secret caller session. Which key points did your partner address? How did you coach them? Fill out the peer review form to report your experience.

THURSDAY | OCTOBER 22, 2020

  GROUP PRACTICE 

  • ACTIVITY:

    ATTEND GROUP PRACTICE:
    Be prepared to practice answering common objections about Veritext Virtual Remote Sessions by role playing with your team and coach. Your Meeting Join Link and Session time(s) will be sent from your Coach.

  • RESPONSE:

    NONE. Just attend group practice.

FRIDAY | OCTOBER 23, 2020

  EMAIL RESPONSE 

  • ACTIVITY:

    EMAIL RESPONSE:
    Watch your Veritext inbox for an email from Learning & Development. Send your best answer to YOUR COACH using what you’ve learned over the week. Client Services and Calendar team – feel free to use any template language from Front.

  • RESPONSE:

    ANSWER THE EMAIL:
    Send your best answer to YOUR COACH.

PREP FOR YOUR FUTURE: TRAINING EXTRAS

Back To The Clock Tower

Whose My Coach?

© Copyright - Veritext