MyVeritext Single Sign On FAQs
One Place for Every Case!
Access Veritext Virtual Remote Proceedings | Utilize Exhibit Share | Schedule & More!
Frequently Asked Questions
GENERAL INFORMATION
How can I conduct a deposition remotely?
Veritext Virtual allows for multiple parties to participate using a web-based connection. All users (except the witness) login to MyVeritext to join their Veritext Virtual proceeding.
In order to hear the meeting audio, participants use a conference call number that we will provide. If someone will be participating by phone without the visual technology, they can use the same telephone information provided by Veritext.
Find More Details About Attending A Veritext Virtual in Our Remote Proceeding Practice Guide
What types of changes should we anticipate with MyVeritext Single Sign On?
MyVeritext Single Sign On allows users to access the many portions of their case – all in one place. From taking and attending Remote Proceedings, to Exhibit Sharing, to Scheduling and Searching Transcripts and Exhibits. The tools you need are being gathered into one centralized location, accessible by your unique MyVeritext account.
Where can I find basic information on taking a Remote Proceeding?
Check out our Remote Proceeding page for:
- Tutorials
- Articles
- Security measures
- Sample Remote Proceeding Notice Language
- And More!
I have an upcoming Veritext Virtual, where can I find a comprehensive practice guide?
View our Remote Proceeding Practice Guide!
FOR TAKING ATTORNEYS
How do I access my Remote Proceeding?
Good News! Veritext has migrated access to all Remote Proceedings and Exhibit Sharing features into the MyVeritext web portal. No longer are the days of searching for multiple emails with various meeting links.
Gain Access to Your MyVeritext Account?
How do I access Exhibit Share?
If you have ordered Exhibit Share, you will need to conduct a one time synch within your MyVeritext account. You will receive an email with instructions on how to set up your Exhibit Share account and then synch it to your MyVeritext account. Once you’ve synched your account, you will go to MyVeritext to use the tool.
I already have a MyVeritext account but would like access to Exhibit Share, what should I do?
That’s fantastic! All of your remote proceedings will now be accessed through the “Live Sessions” area in MyVeritext. You will click “Join” to connect to the proceeding. If you have ordered Exhibit Share, you will receive an email from notify@egnyte.com to activate your account, follow the instructions and conduct a one-time synch by entering your new Exhibit Share credentials into the credential box within MyVeritext. Once synched you will have access to Exhibit Share for each proceeding thereafter.
I have a MyVeritext account and an Exhibit Share account, how do I synch them?
Excellent! Sign into MyVeritext, click the Exhibit Share button on the top navigation and enter your Exhibit Share credentials into the pop-up window. You’re all set!
Can another member of my firm handle the Exhibit Share tools at the deposition?
Yes. You can assign whoever you desire to control the Exhibit Share tool as you examine the witness, however, you will need to be sure their information (name and email) is submitted as a participant to the proceeding at least 48-hours in advance of the proceeding so that they may receive access to the remote proceeding in MyVeritext and initialize and activate the Exhibit Share tool for their MyVeritext account.
Can I use Exhibit Share for an in-person proceeding?
Yes. You would still access Exhibit Share through MyVeritext by clicking on the Exhibit Share button on the upper navigation bar.
What makes the Veritext Virtual remote proceeding secure?
Veritext Virtual has several security protocols in place including:
- Access Available Through a Unique Password Protected MyVeritext Account
- Waiting Room Protocols
- Advanced Security Setups
How do I get the link to my witness?
Upon the scheduling of your Veritext Virtual proceeding your witness receives an email explaining the necessary steps to connect to a Virtual Proceeding. Two hours before the remote proceeding they will receive another email with direct connection instructions.
FOR PROCEEDING SCHEDULERS
Can you just send me a join link to the Veritext Virtual?
We are pleased to announce that Veritext has migrated access to all Remote Proceedings and Exhibit Sharing features into the MyVeritext web portal. No longer are the days of searching for multiple emails with various meeting links—sign on is through your Veritext User ID and password. This new method provides not only added convenience but enhanced and necessary security for your remote proceedings.
How can I get the link for the deposition notice?
Please review our Sample Deposition Notice Language for Remote Proceedings. Please note we do not provide legal advice.
What are the key items to ensure success for a Veritext Virtual Remote Proceeding? What can I expect?
The key items include:
- Submit all of the participant details at least 48-hours prior to the proceeding including:
- Name
- Email Address
- Phone Number
- Firm Name
- Firm Address
- Once scheduled, each participant will receive an email with information about how to access or setup their MyVeritext account to join the remote deposition on the day of the proceeding. Ensure users follow the instructions by activating their MyVeritext account and testing their systems. (Note: The witness will access the session by other means provided within their Veritext Virtual invitation.)
- If the proceeding requires Exhibit Share, a separate email will be sent with instructions to setup an account and conduct a one-time synch of the Exhibit Share account within MyVeritext.
- Follow our Remote Proceeding Practice Guide
- Our team will be available to troubleshoot and answer any questions before and during the proceeding. They will also monitor the connection, and assist in restoring it if needed. We also have Concierge Tech Support available that is highly recommended for first-time users and complex cases.
Will I be able to view the Veritext Virtual "Join" link within my own MyVeritext account?
If you have provided your name, email, phone number, firm name and firm address as a participant to the Veritext scheduling team, you will receive access to the remote proceeding within your MyVeritext account on the Live Sessions page.
Am I able to have one MyVeritext account that everyone in my firm accesses?
Unfortunately, no. To have one account accessible by more than one member of your firm is against security and data protocols at Veritext.
Why do you need participant information at least 48-hours prior to the proceeding?
Allowing for a little more lead time to will provide peace of mind in ensuring that all participants are set up properly and can access the remote proceeding smoothly.
What if I cannot gather emails of the participants?
If we do not have an email we will not be able to provide access to the Veritext Virtual remote proceeding.
FOR VIEWING PARTICIPANTS
If I am simply participating do I need to sign up for a MyVeritext account?
Yes. All law firm participants will need to register for a MyVeritext account to access their Remote Proceeding. Upon scheduling the proceeding you will receive an email with information to activate your account. However, if you would like access to MyVeritext right away, you can sign up at: www.veritext.com/myveritext.
FOR WITNESSES
How do I access a Veritext Virtual proceeding?
You can expect to receive two emails upon the scheduling of your proceeding.
- The first email requests and requires you to conduct a local speed test on the equipment that you plan to use the day of the proceeding, as well as connect with the Veritext Virtual staff for a more in-depth equipment test.
- The second email will arrive two hours before your proceeding with instructions on how to join the proceeding. We recommend arriving thirty minutes to an hour beforehand.
FOR REPORTERS & VIDEOGRAPHERS
How do I access a Veritext Virtual proceeding?
For a short tutorial video on joining a Virtual proceeding for Reporters and Videographers please visit http://vhelp.wpengine.com/veritext-virtual/. We also encourage you to download the Veritext Virtual 3.0 Getting Started Guide. Access to your Veritext Virtual session will be provided through the Partner Portal.
How do I connect to Exhibit Share?
For a short tutorial video about connecting to Exhibit Share for Reporters and Videographers, please visit http://vhelp.wpengine.com/accessing-exhibit-share/ . We also encourage you to download the Exhibit Share Getting Started Guide. Access to Exhibit Share will be provided through the Partner Portal.
